Insights

danger of consistency
  • ENS Team
  • Posted by ENS Team

Who made the first main statement in your last negotiation, and how did they make it? Consider both a major negotiation between your organisation and another, and a minor situation of interpersonal influencing within the family.

third party effect
  • ENS Team
  • Posted by ENS Team

How can third parties be managed? Impossible, you might say?

true value of negotiation process
  • ENS Team
  • Posted by ENS Team

More than ever in this fast-moving world, it's critical that we stay focused on ensuring our negotiation strategies are developed systematically in a disciplined, step-by-step manner. This is definitely not the area to think you can ‘save’ time and money.

  • ENS Team
  • Posted by ENS Team

Fundamental to managing a business crisis effectively is our ability to remain calm and in control, and to continue to trade while the crisis is managed. Although the crisis may be very big for us, customers and stakeholders want to continue to do business and our capacity to meet their needs while we negotiate the crisis is a major measure of our effectiveness.

  • ENS Team
  • Posted by ENS Team

Positive body language including the use of the smile is commonly regarded as being helpful for engendering feelings of rapport and connectedness between people. As negotiators, we may smile when seeking to create an atmosphere of friendliness and willingness to work together.

  • ENS Team
  • Posted by ENS Team

After the failed meeting in Hanoi about North Korea’s denuclearisation between USA President Donald Trump and North Korean leader Kim Jong-un, Trump expressed to the media “Sometimes you have to walk”.

turbulent times for negotiations
  • ENS Team
  • Posted by ENS Team

Our last article ‘Negotiation in Uncertain Times’ was well received, so this article will comment further on the tough challenges for negotiators in times of economic downturn.

  • ENS Team
  • Posted by ENS Team

There is considerable evidence that men routinely claim a greater share of resources when negotiating. Research shows that differences in ethical standards are a plausible reason for this disparity with men consistently showing more acceptance of, and willingness to use, unethical negotiation tactics.

  • ENS Team
  • Posted by ENS Team

What could have United done to avoid such an incident? What elementary negotiation tips could have been applied?

negotiation preparation
  • ENS Team
  • Posted by ENS Team

Whether you are asking for additional resources, agreeing terms with a supplier, conducting a staff performance review or discussing your next ...

  • ENS Team
  • Posted by ENS Team

The skilled negotiator appreciates that verbal communication includes listening as well as talking. Good listening is regarded as the most critical of our negotiating skills. It requires constant practice. When negotiating, we make decisions based on what we hear, as well as on what we observe.

  • ENS Team
  • Posted by ENS Team

De meeste onderhandelaars denken dat ze bedrog goed in de gaten hebben. De waarheid is dat de meesten van ons daar niet goed in zijn.

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