Rebecca Casey-Ryan

“Empathetic listening is crucial in negotiation, as understanding the other party’s perspective helps develop an effective strategy for optimum results.”

Rebecca Casey-Ryan is an ENS negotiation practitioner based in Brisbane, Australia. Her interest in psychology, and understanding how people make their decisions, drew her to transition to a career specialising in needs-driven influencing and negotiations.

Experience

Rebecca’s experience spans the education, not-for profit, retail, hospitality, publishing, and, more recently, mining sectors. Rebecca utilises astute listening skills to uncover the underlying issues that her clients are trying to solve and facilitates careful questioning and observations to achieve their desired outcomes.

Specialist Focus

Rebecca’s philosophy centres around respectful listening, effective communication, establishing positive relationships and building common ground to seek the best outcomes for all parties involved. She believes that negotiation is an inherently human endeavour, and that effective negotiation requires skilful communication and strong relationship-building. Rebecca encourages her clients to read between the lines and adapt their approach to resonate with different personalities and styles. This fosters strong interpersonal connections based on trust and respect, to increase the potential for long-term, sustainable agreements that benefit all parties involved.

Qualifications

Diploma of Teaching

Bachelor of Education

ENS Accredited Facilitator