Insights

  • ENS Team
  • Posted by ENS Team

A surprising number of our decisions are based on emotion rather than logic. This may not necessarily be a bad thing, as it can lead to faster, more efficient decisions. However, it is something very important that we need to be aware of.

  • ENS Team
  • Posted by ENS Team

Influencing is everywhere. Yet many of us are oblivious. While enhanced influencing is a trainable skill, few even think of it. To skilled influencers it is second nature, like breathing. They deeply understand the influencing process and how to manage the impact.

  • ENS Team
  • Posted by ENS Team

A number of articles and books have examined Henry Kissinger (one-time USA National Security Advisor and Secretary of State) and commented on his negotiation performance.

  • ENS Team
  • Posted by ENS Team

Quelle sera sa stratégie de négociation et d’influence pour rassembler les perdants, les opposants et les déçus?

  • ENS Team
  • Posted by ENS Team

Recently, the major article on our local news sites reported a large corporation was undergoing a major financial restructure when they faced substantially reducing revenues. It was a struggle to meet payments on its billions of dollars of debt and they had no choice but to go into voluntary administration. You may have read similar stories, or this may be happening to you!

  • ENS Team
  • Posted by ENS Team

Now that World Cup soccer fever is on the rise again (congratulations to the Socceroos on qualifying for the World Cup 2018) we can reflect on all those 'negotiations' players have with referees. Almost all of which will fail. This is despite the sometimes extended on-field dialogue and dramatic nonverbal pleading. The yellow or red card decision remained in place.

  • ENS Team
  • Posted by ENS Team

A major difficulty acknowledged in negotiation and conflict resolution research is that parties tend to exaggerate the degree to which the other party’s interests oppose their own. This egocentric view is commonly held as a true belief – or it may be used as a negotiation tactic to enhance power and control.

negotiation and emotion
  • ENS Team
  • Posted by ENS Team

Emotion versus logic. Which takes precedence? At times we all experience strong feelings and during stressful situations, these can erupt.

  • ENS Team
  • Posted by ENS Team

Being able to show empathy is an absolute requirement for an effective negotiator. Evidencing lack of empathy can lead to very poor outcomes.

Negotiation and Ethics
  • ENS Team
  • Posted by ENS Team

When you're caught up in the heat of a complex, high-risk negotiation, how much attention do you give to your ethical base? After all, in the tough world of commercial negotiation it’s ‘dog-eat-dog’! Or is it?

  • ENS Team
  • Posted by ENS Team

USA President Donald Trump has made plenty of headlines lately, not least with his clearly assertive approach to the handshake.

  • ENS Team
  • Posted by ENS Team

Is saving ‘face’ as important for negotiators in Western cultures as it is for those in the East?

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